The right support for every situation

24/7, 365 access to help

Our personal alert services give you fast, reliable access to a trained North America-based, Response Associate 24/7 at the push of a button. Learn more »

Personalized care

Philips Lifeline helps you remain in control. Our Response Associates will dispatch the help you want or need: from a neighbor, a loved one or emergency services.

Fall detection

Endorsed by leading fall experts, our AutoAlert systems can identify a fall and instantly alert the Philips Response Center1Learn more » 

How our medical alert service works

Not all medical alert systems are created equal. That's why Philips Lifeline offers important features that will keep you feeling safe.

Call for help

As soon as the help button is pushed or a fall is detected, you will be connected to our Response Center.1

Hear a reassuring voice

A caring Response Associate, available 24/7, will talk with you to quickly assess the situation.

Help is on the way

Based on your personalized response plan, we'll dispatch the help you need, and follow up to confirm that help has arrived.

View Video About the number 1 medical alert service in the U.S.

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Is it Time for Medical Alert Services?

Eight important questions to help determine when a medical alert system may be right for you or an aging parent.

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Prepare for the Talk

As your parents age, you might feel a bit of a role reversal. Just as your safety was their first priority when you were learning to ride a bike or first got your driver's license, you might be worried about their safety now.

You can't always be there to help them, and you know a medical alert device could help. But you also know your parents might need some convincing.

Our video offers tips for combatting the four most common reasons a senior gives for not getting a medical alert device:

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Maintaining Your Independance

Life Link of Sheridan County is pleased to provide members of Wyoming’s senior community with America’s most trusted medical alert service. For more than 40 years, Lifeline has enabled millions of people to live with greater independence, peace of mind and dignity in the place they feel most comfortable – their own homes.

Because the Lifeline service also helps family caregivers to balance the needs of their loved ones with the demands of their own busy lives, Lifeline is of immense benefit to them as well. If you have any questions, would like to talk about your particular needs or are ready to begin service, we welcome your call at (800) 242-1306 x4869. Please mention Program Code WY027. Thank you.

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