Learn about our medical alert systems

Philips Lifeline is an easy-to-use medical alert system that lets you summon help any time of the day or night – even if you can’t speak. All you have to do is press your medical alert button, worn on a wristband or pendant, and a trained Personal Response Associate will ensure you get help fast. That’s why Philips Lifeline provides the #1 Medical Alert System to offer you something else: peace of mind.

Dependability is key to peace of mind. That’s why doctors, hospitals, and professional caregivers trust our Medical Alert System

At home

Homesafe

Our HomeSafe systems are perfect for people who spend most of their time at home.

If cooking and reading are some of your favorite pastimes, consider our HomeSafe Standard or HomeSafe with AutoAlert systems. You’ll have direct access to help in and around your home.

View HomeSafe options

On the go

GoSafe Systems | Philips Lifeline Medical Alert Systems

Our GoSafe systems are perfect for more active adults.

If you enjoy getting out and about; seeing friends, indulging in your hobbies, or going to the store, consider our GoSafe or GoSafe 2 mobile systems. You’ll have direct access to help anytime, anywhere.
View GoSafe options

How our medical alert systems work

Not all medical alert systems are created equal. Philips Lifeline offers important features that can help keep you feeling safe in ways other personal alert systems don’t.

How our medical alert systems work

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Call for help

As soon as you press your Lifeline help button, or a fall is detected, you are connected to our professionally staffed Response Center.1

Hear a reassuring voice

A caring Lifeline Response Associate, available 24/7, will talk with you to quickly assess the situation, and understand what help to send to you.
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Help is on the way

Our Response Associate dispatches the help you want; a neighbor, family member, or emergency services, and follows up to confirm the arrival of help.

Compare the Lifeline Systems

As the leader and largest service provider, Philips Lifeline has developed a medical alert solution to meet every individual need. Now, whether at home or on the go, the right support will always be there.

For any service questions, please call us at 1-855-681-5351

AT HOME OPTIONS
ON THE GO OPTIONS

HomeSafe

Standard

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HomeSafe

with AutoAlert

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GoSafe 2

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GoSafe

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Monthly cost
As low as

$29.95/month

As low as

$44.95/month

As low as

$49.95/month

As low as

$54.95/month

One-time cost
$50 activation fee $50 activation fee $99.95 device fee $149 device fee

Coverage

At home
At and away from home

Equipment

Water-resistant help button Pendant or wristband Pendant Pendant Pendant
AutoAlert fall detection
Location technologies
In home communicator

with two-way voice communication
Not required. Communication through pendant

Connectivity

Landline connection
Wireless connection

Service

24/7 access to help
Month-to-month billing
Personalized response plan
Philips Cares

Our service

At the heart of all of our services is discrete call button, worn as a necklace or bracelet. It connects you or loved one to help in a case of a fall or an emergency 24/7. Our button is paired with an in-home Communicator which acts as a speaker phone for two-way voice communication with our Response Centre. All calls go directly to the Lifeline-owned Response Centre in North America. You can always be sure that your call will be answered by highly trained and caring Response Associates who will access your profile, contact the people you’ve identified, and request the help you want. Our Response Associates will even follow up to confirm that help has arrived.

Dependability is key to peace of mind. That’s why doctors, hospitals, and professional caregivers trust our Medical Alert System

The Philips Lifeline equipment

When choosing between the GoSafe, HomeSafe Standard or HomeSafe with AutoAlert service for your loved one it is best to assess which solution will allow them to live a greater quality of life. The HomeSafe Standard provides help at the press of a button in and around the home whereas the HomeSafe with AutoAlert also includes the AutoAlert Fall Detection Technology which calls for help, even when your loved one can’t.1

The GoSafe product provides maximum protection both in and around the home as well as while away from the home. The GoSafe medical alert system combines mobile technology and fall detection technology to ensure the comfort and safety of your loved one no matter where they are. The cost of the medical alert system will vary depending on the service you choose.

What does Lifeline cost?

There is variation in the pricing depending on the type of service you choose, but whether you choose our GoSafe, GoSafe2, HomeSafe Standard or HomeSafe with AutoAlert service, know you’ve made a great decision by choosing Lifeline! Pay for your service on a monthly basis, just while you need it. We won’t ask you to sign a long-term contract, confront hidden costs, or buy special equipment.

Lifeline offers nationwide coverage, available in every community across the country. Please remember that although a cell phone may seem like a cost effective alternative to a medical alert service, it can’t replace one.