Life Link of Sheridan County

Delivering Peace of Mind


Our personal alert service gives you fast, reliable access to a trained, North America-based response associate, 24/7 at the push of a button.​

Fall Detection

Endorsed by leading fall experts, our AutoAlert system can identify a fall, and instantly alert the Philips Response Center.​

Personalized Care

Life Link of Sheridan County helps you remain in control. Our response associate will dispatch the help you want or need; from a neighbor, a loved one, or emergency services.

Digital caring

Unites your care circle so everyone can communicate easily and coordinate their loved one's care needs.

Life Link Products

As the leader and largest medical alert service provider, Philips Lifeline has developed a medical alert solution to meet every individual need. Now, whether at home or on the go, the right support will always be there. Life Link of Sheridan County offers these devices. Please contact us to learn more.




Frequently asked questions

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Philips Lifeline with AutoAlert with Fall Detection is a sleek wearable that uses three different technologies to more accurately detect falls, avoid false alarms (a leading reason people don’t like wearing alert devices), and call for help whether your parent presses the button or not. Learn more about why Lifeline’s AutoAlert fall detection is right for your loved one.

When Seniors Have a Medical Emergency

You’re right to worry about unforeseen medical emergencies, like heart attacks, dizziness or disorientation. Philips GoSafe 2 is perfect for active seniors who spend a lot of time outside the home, enabling them to request assistance from any location at any time. Philips HomeSafe with AutoAlert is designed for homebound seniors, providing a 24/7/365 virtual companion that’s just a button-press away.

For Seniors with Chronic Conditions

These adults are more likely to fall, and they require emergency transport 54 percent more often than their healthier peers.[1] Our CareSage solution uses a predictive analytics engine to help your parent’s care team determine when s/he may be at more of a risk for a health episode or fall so you can take preventive action. Philips GoSafe 2 and HomeSafe with AutoAlert give your chronically ill parent access to assistance whenever s/he needs it.


For Active Seniors

Whether they’re at home or on the go, Philips GoSafe 2 gives your active parent the freedom to pursue their interests and activities with the confidence and security of knowing help is available at the press of a button. This wearable is waterproof, so it can be worn even in the bath or shower, where almost 36 percent of home-based fall injuries occur.[2]


When Seniors Have a Non-Medical Emergency

Our Trained Care Specialists, accessed through a Philips Lifeline with AutoAlert device, are ready to assist even when your parent has a non-medical need, such as when s/he is locked out, requires roadside assistance, or needs to report a burglary or fire. 

How can falls be predicted, identified, and reported?

Our CareSage solution uses data from your parent’s medical records, plus Lifeline enrollment and medical alert service activity, to predict if your parent is likely to need assistance, or is at risk for emergency transport in the next 30 days. That empowers the care team to prepare accordingly. If a fall does occur, quick response is vital: 60 percent of seniors who don’t request help for an hour or more are unable to return to independent living.[3] Philips Lifeline with AutoAlert with Fall Detection uses three different technologies to more accurately identify and report falls. The AutoAlert Help Button detects more than 95 percent of many types of falls*, and can automatically call for help with or without the press of a button,** so help is on the way much faster than if your parent called 9-1-1 on their own. Learn more about what happens when seniors fall.

*Based on the number of undetected falls that have been reported to Philips Lifeline by U.S. AutoAlert subscribers for the period from January 2012 through July 2012. Undetectable falls can include a gradual slide from a seated position – such as from a wheelchair, which may not register as a fall.

**AutoAlert does not detect 100 percent of falls. If able, the user should always press their button when they need help.

How do we access 24/7/365 support?

Philips Lifeline with AutoAlert with Fall Detection give your parent access to support 24/7/365, whether they’re having a medical emergency, need help after a fall, or are feeling lonely or disoriented. This “virtual companion” gives you and your parent the confidence to continue living how and where s/he wants to. Learn more about aging at home.

Hear it from Life Link Customers

It really makes a difference in my life. Two years ago, I fell outside on a cold and snowy day in February and fractured my left hip. The fall detection unit immediately activated and EMS came to the rescue. I would have froze to death without Life Link."
Life Link Client
"David, a young man being raised by his grandmother was not wanting to go to school. He was worried about his grandmother falling while he was away. Since working with Life Link, he's no longer anxious about leaving during the day, and he's a different little boy."

How Our Medical Alert Service Works

Not all medical alert systems are created equal. That's why Life Link of Sheridan County offers important features that keep you feeling safe.

1. Call for help

As soon as the help button is pressed, or a fall is detected, you will be connected to our response center.

2. Hear a reassuring voice

A caring Response Associate, available 24/7, will talk with you to quickly assess the situation.

3. Help is on the way

Based on your personalized response plan, we'll dispatch the help you need, and follow up to confirm that help has arrived.

Is it time for medical alert services?

Eight important questions to help determine when a medical alert system may be right for you, or an aging parent.

Prepare for the talk

As your parents age, you might feel a bit of a role reversal. Just as your safety was their first priority when you were learning to ride a bike, or first got your driver's license; you might be worried about their safety now.

You can't always be there to help them, and you know that a medical alert device could help. But you also know your parents might need some convincing.

Our video offers tips for combating the four most common reasons a senior gives for not getting a medical alert device.

Maintaining your independence

Since 1988

Life Link of Sheridan County is pleased to provide members of Wyoming's senior community with America's most trusted alert service. for more than 30 years, Lifeline has enabled seniors in Sheridan County, greater independence, peace of mind and dignity in the place they feel most comfortable - their own homes.

Because the Lifeline service also helps family caregivers to balance the needs of their loved ones with the demands of their own busy lives, Lifeline is of immense benefit to them as well. If you have any questions, would like to talk about your particular needs, or are ready to begin service, we welcome you to call at 307.752.3552

Thank you.